Privacy Policy

Privacy Policy

Last updated: October 2026

At Modishluxe (“we,” “us,” or “our”), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.modishluxe.online and make purchases from us.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We collect information you provide directly to us, including:

  • Personal identification information: Name, email address, phone number, billing address, shipping address
  • Payment information: Credit/debit card details (processed securely by our payment providers — we do not store card numbers)
  • Account information: Username and password if you create an account
  • Order information: Products purchased, order history, and transaction details
  • Communications: Messages you send us via email or contact forms
  • Marketing preferences: Your consent and preferences for marketing communications

We also collect information automatically when you visit our website:

  • IP address and approximate location
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring URLs
  • Device type and operating system
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and tracking information
  • Respond to your inquiries and provide customer support
  • Send marketing emails and promotional offers (with your consent)
  • Improve our website, products, and services
  • Detect and prevent fraud and security issues
  • Comply with legal obligations
  • Analyze website traffic and shopping behavior (in aggregate, anonymized form)

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site. Types of cookies we use:

  • Essential cookies: Required for the website to function (e.g., shopping cart, login sessions)
  • Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics)
  • Marketing cookies: Used to deliver relevant ads and track campaign performance (e.g., Facebook Pixel)
  • Preference cookies: Remember your settings and preferences

You can control cookie settings through your browser settings. Note that disabling certain cookies may affect website functionality.

4. Third-Party Sharing

We share your information with third parties only as necessary to operate our business:

  • CJ Dropshipping: Our fulfillment partner receives your name, shipping address, and order details to process and ship your order
  • Shopify: Our e-commerce platform that processes payments and hosts our store
  • Payment processors: Stripe, PayPal, and other payment providers to process transactions securely
  • Email marketing providers: To send order confirmations and marketing emails (with your consent)
  • Analytics providers: Google Analytics for website traffic analysis
  • Advertising platforms: Facebook, Google, and other ad networks for targeted advertising (with consent where required)

We do not sell your personal information to third parties for their own marketing purposes.

5. Your Rights (GDPR — European Users)

If you are located in the European Economic Area (EEA), you have the following rights under GDPR:

  • Right to access: Request a copy of the personal data we hold about you
  • Right to rectification: Request correction of inaccurate data
  • Right to erasure: Request deletion of your personal data (“right to be forgotten”)
  • Right to restrict processing: Request we limit how we use your data
  • Right to data portability: Receive your data in a structured, machine-readable format
  • Right to object: Object to processing of your data for marketing purposes
  • Right to withdraw consent: Withdraw consent for data processing at any time

6. Your Rights (CCPA — California Residents)

If you are a California resident, you have the following rights under CCPA:

  • The right to know what personal information is collected, used, shared, or sold
  • The right to delete personal information held by us
  • The right to opt-out of the sale of personal information (we do not sell personal data)
  • The right to non-discrimination for exercising your CCPA rights

To exercise any of these rights, contact us at privacy@modishluxe.online.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Order data is typically retained for 7 years for accounting and legal purposes.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including SSL/TLS encryption, secure payment processing through PCI-DSS compliant providers, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure.

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date and, where appropriate, by email.

11. Contact Us for Privacy Inquiries

For any privacy-related questions, requests, or concerns, please contact us:
Email: privacy@modishluxe.online
Website: www.modishluxe.online
Response time: Within 30 days of receiving your request