Shipping Policy

Shipping Policy

Last updated: October 2026

At Modishluxe, we work hard to get your order to you as quickly and reliably as possible. Please read our shipping policy carefully so you know what to expect when you shop with us.

Order Processing Time

All orders are processed within 1–3 business days of being placed (Monday through Friday, excluding public holidays). You will receive an order confirmation email immediately after placing your order, and a shipping confirmation email with your tracking number once your order has been dispatched.

Orders placed on weekends or public holidays will begin processing the next business day.

Our Fulfillment Partner

All orders are fulfilled by our partner, CJ Dropshipping, a leading global product sourcing and fulfillment company with warehouses across the world. CJ Dropshipping handles picking, packing, and dispatching all Modishluxe orders directly to our customers.

Shipping Times

Domestic Shipping (Within Your Country)

Where local warehouse stock is available, domestic shipping takes approximately 3–7 business days after processing.

International Standard Shipping

Most international orders are delivered within 7–15 business days after processing. Delivery times may vary depending on your country, local customs clearance times, and postal service efficiency.

Remote or Less Accessible Locations

Some remote areas may experience longer delivery times of up to 20–25 business days. If you are in a remote area, please allow extra time before contacting us about your order.

Please note: These are estimated delivery windows and not guaranteed delivery dates. External factors such as customs delays, public holidays, and carrier disruptions can occasionally cause delays beyond our control.

Shipping Costs

  • Free Standard Shipping: Available on qualifying orders (threshold shown at checkout and on our homepage).
  • Standard Shipping: Calculated at checkout based on your location and order weight.
  • Expedited Shipping: Available at checkout for faster delivery at an additional cost.

Shipping Carriers

We use a range of reliable international and domestic carriers including:

  • DHL
  • YunExpress
  • ePacket
  • USPS (United States)
  • Royal Mail (United Kingdom)
  • Local postal networks in your country

The carrier assigned to your order depends on your location, the product weight, and current carrier availability. Your tracking email will confirm which carrier is handling your shipment.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can track your order at any time using our Track My Order page. Tracking information may take 24–48 hours to appear in the system after you receive your shipping confirmation.

Delayed or Lost Shipments

If your order hasn't arrived within the estimated delivery window, please first check your tracking information. If tracking shows no movement for more than 5 business days, or if your package appears lost, please contact us at support@modishluxe.online with your order number and we will investigate immediately.

In the rare event a package is confirmed lost, we will either send a replacement or issue a full refund at your preference.

Customs, Duties & Taxes

International orders may be subject to customs duties and import taxes levied by your country's government. These charges are not included in our product prices or shipping fees and are the responsibility of the customer. Please check with your local customs authority for information about potential import duties before placing your order.

Shipping to Multiple Addresses

We currently support one shipping address per order. If you need to ship products to multiple addresses, please place separate orders for each address.

Incorrect Shipping Address

Please ensure your shipping address is correct at the time of ordering. If you notice an error, contact us immediately at support@modishluxe.online. We can update addresses within 12 hours of order placement. After that, the order may have already been processed and we may not be able to make changes.

Questions about shipping? Contact our support team — we're happy to help.